Customer Grievances

Designation

Contact Person

Details

Customer Care
Rakesh Kumar

C-29, U.G. Floor, Community Centre, Naraina Vihar Ph-1,
New Delhi-110028

+91-9560884223

wecare@iamrakeshbansal.com

10 am to 5pm Monday to Friday
(closed on every national holiday and Saturday and Sunday)


Customer Care
Preeti Rajput

C-29, U.G. Floor, Community Centre, Naraina Vihar Ph-1,
New Delhi-110028

+91-8851475191

wecare@iamrakeshbansal.com

10 am to 5pm Monday to Friday
(closed on every national holiday and Saturday and Sunday)


Compliance Officer
Adv. Anurag Gupta

C-29, U.G. Floor, Community Centre, Naraina Vihar Ph-1,
New Delhi-110028

+91-8586834560

compliance@iamrakeshbansal.com

12 pm to 5pm Monday to Friday
(closed on every national holiday and Saturday and Sunday)


Consultant
Mr. Rahul Agrawal

C-29, U.G. Floor, Community Centre, Naraina Vihar Ph-1,
New Delhi-110028

rahul@iamrakeshbansal.com

12 pm to 5pm Monday to Friday
(closed on every national holiday and Saturday and Sunday)


SEBI Grievance Redressal

If you are not satisfied with our response, you can lodge your grievances with SEBI:

SEBI Complaints Redress System (SCORES)

For any queries, feedback, or assistance, please contact SEBI's Toll-Free Helpline:

1800 22 7575 / 1800 266 7575

SCORES can be accessed through mobile applications:

Download SEBI SCORES App

Online Dispute Resolution

The ODR Portal is also available if you are unsatisfied with the response. Please refer to SEBI Circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on "Online Resolution of Disputes in the Indian Securities Market."

The common Online Dispute Resolution Portal (ODR Portal), which offers conciliation and online arbitration for resolving disputes in the Indian Securities Market, can be accessed via the following link:

ODR Portal

Frequently Asked Questions

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